A CONTACTLESS GESTURE INTERFACE AS A WAY TO PROVIDE ACCESSIBILITY TO SELF-SERVICE KIOSKS FOR WHEELCHAIR USERS
DOI:
https://doi.org/10.32782/uad.2025.1.6Keywords:
inclusive design, contactless gesture interface, accessibility of interactive displays, gesture recognition, public interactive self-service kiosksAbstract
The aim of this article is to explore the potential of contactless gesture interfaces as an effective means of ensuring an inclusive digital environment for wheelchair users. The main focus is on analyzing the possibilities of implementing gesture interfaces in public interactive self-service kiosks, their impact on technology accessibility, user experience, and the adaptation of such systems to the needs of individuals with physical disabilities. The concept of inclusivity is examined as a fundamental principle in the development of accessible technologies. The article also discusses the concept of inclusive design, which involves creating products and environments that can be used by the widest possible range of people, regardless of their physical or cognitive limitations. Key aspects of adapting self-service kiosks to the needs of people with disabilities are identified. The study examines the challenges faced by users with limited mobility when interacting with self-service kiosks and analyzes existing solutions in gesture recognition technology. Their potential for developing an inclusive interface is evaluated. As part of the research, two prototypes of contactless gesture interfaces were developed, utilizing different approaches to gesture control. The usability and user perception of these interfaces were analyzed. The study also includes the development of recommendations for creating gesture-based interfaces. The proposed results can be used to improve interaction technologies in digital self-service kiosks, contributing to their enhanced accessibility and ensuring a comfortable experience for all user categories.
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